Tuesday, May 29, 2012

Recharge your Tata Docomo prepaid card by tweeting at them


Tata Docomo's GSM prepaid customers now have a new way of registering their mobile numbers and adding value added services to their mobile plans, that is, if said users have Twitter accounts. GSM prepaid customers can tweet at the Tata Docomo Twitter account,@tatadocomo with their request. Tata's calling this new initiative TwittCom and it was developed indigenously by the team at Tata Teleservices Limited. So now, if you want to register your mobile number, you send a tweet to @tatadocomo and type #reg <mobile number>. You will then receive a text message with a pin code for verification. Once you receive the verification code, you need to tweet again to @tatadocomo and type #code <pin code>. The @tatadocomo account will retweet this tweet to confirm the registration. 



To activate a value added service, the process is similar. You tweet to the @tatadocomo account saying #act# <service> <value>. This might mean you go onto the Tata Docomo website to get the information of the value added service that you want to activate. This method of registration and activation seems convenient as you don't have to waste your time, energy and patience on the phone with a call center representative. On the other hand, the process of registering your mobile number does require you to put up your mobile number on a public forum. 

2 comments:

  1. company give the satisfactory service of Tata docomo, but it do not tell Tata docomo Tariff Plans knowledge to its customers. How to know customer good plans.

    ReplyDelete
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